Saturday, July 14, 2007

Changing Language of 21st Century Leader - Accountable Communication

As the 21st century leaders come in the field to lead and empower a team of high performers, they need to develop and inculcate the New Language to motivate and bring more accountability and personal integrity. I am sharing some of the New Language words which are set to change the boards.

Some important day to day examples which can help you excel in day to day conversation. These examples are nothing more than some well thought and well crafted sentences which can guide your way to growth. Initially you might find difficulty to implement these in your day to day dialogue, however with the positive mindset complemented by a conscious effort, you are bound to excel and bring more and more accountability in the system.

> Avoid: “You’re acting ridiculous. How can you expect me to respond to a question that has absolutely no logic to it and doesn’t relate to anything that we’re talking about?”
ü Replace with: “I’m having difficulty understanding how what you’re saying connects to the issue we’re discussing. Would you please elaborate…?”
Ø In short harnessed words are accountable!

> Avoid: “Everyone needs to get on board fast to handle this mess.”
ü Replace with: “I need everyone on board fast. I can’t do this alone. Together we can turn this situation around.”
Ø In this case, You are triggering action and not reaction!

> Avoid: “I’ve made a decision to move ahead with a program that will help us achieve better performance.”
ü Replace with: “I see a possibility for us to be the first group to lead the way in building a high-performance organization. I know we can accomplish this together.”
Ø Inspiring people is the key, not derailing them!

Do share more similar lines, words or sentences that you have seen effective in difficult situations.

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