2010 - "Emailing is the primary use of Internet" - John Dooner, "Ex" Chairman of McCann WorldGroup

Couple of Questions for Eric Schmidt

During Gartner Symposium/ITxpo Orlando 2009, Google's CEO Eric Schmidt spoke to gartner's
Analysts and some of the TOP points that came out and my questions to Eric on the same:

1. Five years from now the internet will be dominated by Chinese-language content.
Question 1 - With the amount of sensorship in China - why do you think "Chinese content will Dominate?" Just the Volume of content or Value of content?

2. Five years is a factor of ten in Moore's Law, meaning that computers will be capable of far more by that time than they are today.

Good for us!

3. Within five years there will be broadband well above 100MB in performance - and distribution distinctions between TV, radio and the web will go away.

I hope this happens... very optimistic approach from Eric I must say...

4. "We're starting to make significant money off of Youtube", content will move towards more video.

5. "Real time information is just as valuable as all the other information, we want it included in our search results."

6. "We can index real-time info now - but how do we rank it?"

7. It's because of this fundamental shift towards user-generated information that people will listen more to other people than to traditional sources. Learning how to rank that "is the great challenge of the age." Schmidt believes Google can solve that problem.

Question 2: "Why do you want to rank that information at all?" If I am following someone and I am going to take a decision based on that individual's recommendation, then I have built my ranking algorithm in my mind...so why do I need google to tell me the rank for the same?

http://www.youtube.com/watch?v=lHxub_yQfig

Reliance Broadband Netconnect - HORRIBLE | HORRENDOUS

Reliance Broadband Netconnect - New 3.1 MBPS - HORRIBLE CUSTOMER EXPERINCE and SERVICE

I had BAD experience with them till now...and it’s still going on...

Last month I was just browsing in my office and saw this Ad which said Reliance Broadband 3.1 MBPS new USB based connection. 20x high speed etc.

I got excited and clicked on the ad and went to a website where they asked for the contact details and there was an option to BUY NOW or Pay on delivery.

I thought let me buy it right away as I was waiting for some some high speed internet connection and I had tried their previous 2 MBPS one and the speed was OK. So I thought this one would be better...

Now, this is how the story unfolds:

1) March 17 - I attempted online Booking. Result transaction failure.

2) March 18 - I get a mail from reliance for Booking Confirmation.

3) March 25th and 27th two more Emails on Reliance Netconnect promotions

4) Also, I get calls in the middle which I don’t remember on which days asking me that if I confirm that I want to buy reliance netconnect broadband.

5) Then considering it had been over 2 weeks, so I again clicked on one of the ads and this time chose the option on Payment on Delivery. This time again I get a call and the Sales Executive says please go to this URL and make a payment.

6) The sales executive calls me 2-3 times on 29th to make a payment and I made a payment on 29th March and I do not get any confirmation email. Then I call up the same number from where I got the initial calls to make payments. And they confirm that yes they have got the payment. And they also inform that someone will come to my office in 2 days to deliver the product and collect the documents.

7) I didn’t hear from anyone and I tried calling but couldn’t go through...till 2nd April and nothing happens. I again called and they tell me that the status is showing POD. Then the Sales executive asks me to send all the details in the most broken english as they can...and after sending the proof of payment they started processing.



From: [mailto:@connectindia.in]

Sent: Thursday, April 02, 2009 11:51 AM
To: @yahoo.com
Subject: INFORMATION
Dear sir,
sir pleas send me the oll details --
Regards
(Sales Advisor)
Reliance Net Connect Team
Online Deals
Noida8) After this I get a confirmation that in 1 day my card will be delivered and I got the card on 3rd April. The guy asks for couple of documents and pictures and goes away.

9) On 4th april some guy from this company calls me and tells me that one document is missing. Then he gets that document collected on the same day at 4 Pm. He couldn’t submit my documents the same day as it reached him at 9 PM.

10) 6th april he stop taking my calls and the customer support centre says they dont have any of my details...7th April the guy picks my call for 5 secs and disconnects in a moment saying he is in reliance office and docs have been submitted.

11) However, till today nothing has happened, no one seems to be responding, customer service says call the company from where you purchased. The company from where I purchased dont pick up calls and dont respond. No response on email too.

12) I called the local reliance webworld and the guy there tells me contact the same company where you purchased it from ... we cant to do anything... or wait for 3 more days....

It’s been 9 days since I made the payment and the device is till not active for me! Now I am just thinking what will happen next...

I am also thinking, that when reliance is not selling this directly from their reliance web worlds then aren’t they responsible for their channel partners? How stupid is this way of running operations? I am extremely unsatisfied with the way their highly unprofessional sales channel and support has operated till now. Is someone listening?????????